Intry

Admin overview

Intry internal operations, tooling, and responsibilities.

Overview

This section is for Intry employees and trusted operators who support customers, manage org-level settings, and monitor platform health.

Primary systems

SystemUsage
Admin dashboard (tools/intry-admin)Customer CRUD, call inspection
Intry Ops (tools/intry-ops)Tailscale-gated internal console
Core API (/api/admin/*)Automation + MCP
Railway / Fly dashboardsDeployments & logs
New Relic / Sentry / PostHogPerformance + product analytics
ChatwootResident/PM AI support bots

Access expectations

  • Use SSO (WorkOS or Clerk) accounts with MFA.
  • Tailscale for intry-ops access.
  • Prefer least privilege Unkey keys for scripts.
  • Never share operator credentials with customers.

Incident basics

  1. Acknowledge and assign an incident commander.
  2. Capture timestamps, tenant IDs, and carrier call SIDs (Twilio or Telnyx).
  3. Communicate via approved customer channels.
  4. Run a post-incident review with engineering.

Next steps

Developer docs: api-docs.gointry.com


Last verified: 2026-06-21 (commit 293c4a7)

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