Access points & intercoms
Buzzers, readers, and Twilio routing for your property.
Overview
For voice-based Intry deployments, the “access point” is usually the building intercom paired with a Twilio number. When a visitor dials or the panel calls out, Twilio reaches Intry Core, which notifies residents.
Implementation roles
| Role | Responsibility |
|---|---|
| Intry / integrator | Twilio trunking, webhook URLs, DTMF mapping |
| Property IT | Physical intercom vendor, wiring, strike power |
| Property manager | Accurate directory + resident data |
Go-live testing
- Place test calls from each entry panel.
- Validate DTMF tones open strikes/magnets reliably.
- Confirm fail-safe behavior during internet outages (per vendor spec).
Adding a new entrance
- Provision a virtual number or trunk route.
- Point Twilio webhooks to the correct environment host.
- Map the number to the right unit(s) or directory logic.
- Document the change in your internal runbook.