Getting started
Onboard your organization, properties, and Intry hardware workflows.
Overview
Property managers work inside Intry Admin to maintain tenants (your management company), properties, units, virtual phone numbers, and resident accounts.
Launch checklist
Confirm tenant record exists with correct billing plan and entitlement flags.
Create each property with accurate address and timezone.
Import or create units with the exact unitLabel residents expect on intercoms.
Assign virtual numbers (Twilio or Telnyx) to units per your telephony design.
Invite residents using email/phone on the lease; verify devices register after first login.
Virtual number cap
Each tenant can have unit count + 5 virtual numbers. The +5 buffer allows self-service without platform admin involvement.
Training tips
- Run a tabletop buzzer test with staff phones before go-live.
- Document who owns after-hours support for hardware vs software.
- Keep a spreadsheet mapping unitLabel → e164 for incident lookups.
Where to get help
- Adding residents
- Billing
- Developer docs: api-docs.gointry.com
Last verified: 2026-06-21 (commit 293c4a7)