Billing
Plans, invoices, and Stripe-backed subscriptions.
Overview
Intry billing ties your tenant record to Stripe for subscriptions, usage, or hybrid models. Property managers usually work with finance + Intry customer success to update plans.
What you might see
| Artifact | Description |
|---|---|
| Stripe customer | Linked on the tenant record |
| Plan / status fields | High-level entitlement + payment state |
| Invoices | Emailed from Stripe to your AP contact |
Change requests
- Seat or unit count changes — open a ticket with expected effective date.
- Tax / PO requirements — attach forms before the next billing cycle.
- Nonpayment — Intry may restrict admin features per contract; coordinate with finance early.
Onsite contacts
Designate one billing admin and one technical admin so invoices and outages route to the right people.