Adding residents

Overview

Residents must have a User profile tied to the correct unit and contact information. Intry uses those fields to route buzzer notifications and optional SMS/voice fallbacks.

Standard move-in

1. Verify lease paperwork for legal name, email, and mobile.
2. Create or update the user in admin tools.
3. Send the invite (email/SMS) with the correct unitLabel context.
4. Confirm the resident completes signup and registers a device (push token).

Roommates & partners

• Each adult who should receive buzzes needs their own Intry account unless your property policy says otherwise.
• Link multiple users to the same unit through admin relations — do not share passwords.

Move-out

1. Revoke or disable the resident account per policy.
2. Remove or reassign devices.
3. Update access groups / guest passes so former residents lose entry.

Data hygiene

Always double-check unitLabel before sending invites — miskeys are the top reason residents “never get buzzers.”